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Bicrypto v4.5.0 + All Plugins

Active eCommerce Chat & Support App for Support Board

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Mahmoud

By Mahmoud

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CUSTOMERS SYNCHRONIZATION

Support Board will automatically identify the currently logged-in Active eCommerce customer (or staff, seller), including the user details, and it will register it. You can also manually import existing customers.

CUSTOMER SHOP DETAILS

View your customers’ details, like orders history and products in the cart, directly in the admin area in real-time. No more time wasted searching for information. This tool boosts productivity and response time.

PRIVATE SELLERS CHAT

Allow sellers to get in touch with their customers. Sellers can only see conversations of users writing from their product pages. You can also sync sellers with one-click. It’s simple and fast.

SMART BOT

Save time and money by letting the bot do the hard work for you and answering repetitive questions automatically.

LOGIN FORM

Perfex users can log in directly from within the chat or tickets area with their Perfex email and password.

IMPORT ADMINS

One-click staff and admin users importing in Support Board. Automatic user type assignment as agent or admin.

READY TO USE

Show the chat automatically and only to logged-in users or everyone. Tickets are automatically restricted.

TICKETS AREA

Add a professional tickets area powered by the Tickets App in your shop. Automate and save time.

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Gims Apprentice

Gims

Members

To install Support Board on your server follow the steps below:

  • Open the archive supportboard 1.2.3.zip and extract the folder in a server location of your choice.
  • Navigate to the link http://[your-site]/supportboard/admin.php and complete the installation. Replace [your-site] with with your website URL. If you change the directory name, replace supportboard with the new directory name.
  • Once the installation is complete, log in with the email and password you created in the previous step and you're done!

 

Then we can proced to

 

Installation in Active eCommerce

  • Edit the file \resources\views\frontend\inc\footer.blade.php in the directory of Active eCommerce and Enter the code below just after the footer opening tag <footer. Replace [YOUR-SITE] with the URL of your Support Board installation, get it from Settings > Miscellaneous > Support Board URL..

BUT WHERE'S supportboard 1.2.3.zip ?????

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