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Fowtickets - Simple Customer Support Software With Ticketing System And Knowledge Base v2.2

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Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.

Features

  • Ticketing System:

    Experience seamless issue management with automated routing, collaborative tools, and performance analytics.

  • Knowledge Base:

    Unlock a wealth of information with structured resources, guides, and efficient search functionality.

  • Agents and Departments:

    Elevate collaboration and issue resolution with organized support teams and efficient routing.

  • Email Notifications:

    Stay informed with real-time updates on ticket status, agent responses, and resolutions.

  • Account Notifications:

    Receive important account updates and information to stay informed.

  • OAuth Options (Facebook and Google):

    Simplify login with OAuth options, providing a convenient and secure experience.

  • Email Verification:

    Enhance security by confirming account ownership through email verification.

  • Two-Factor Authentication (2FA):

    Add an extra layer of protection with two-factor authentication for secure logins.

  • Translatable:

    Translate any language website easily through the translation system available to you as an admin.

  • RTL Supported:

    Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.

What's New in Version v2.2

See changelog

Released

Update

7 February 2025

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