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Support Board is a PHP script that helps you automate your customers’ communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms. Save time and use the software you already know and love. Communicate with your customers directly in Slack. Connect Dialogflow and Open AI (ChatGPT) and use rich messages on the fly. Some of the supported messaging channels are Facebook Messenger, WhatsApp, Instagram, and Telegram, but there are more.
What's New in Version v3.7.9
See changelogReleased
SaaS Included
Security Fixed one SQL Injection and one Cross Site Scripting vulnerabilites.
Security Fixed security bug affecting only the WordPress version. The bug was removing Support Board admin or agents privileges of WordPress administrators and assigning them to WordPress users.
Bug Fixed bug related to sending direct chgat messages to users without a conversation.
Bug Fixed bug related to adding users as an agent.
Bug Fixed bug related to articles and categories ID for unicode texts.
Bug Fixed bug related to articles.
Bug Fixed various minor bugs.
Bug Fixed bug related to sending text messages containing rich messages.
Bug Fixed bug realted to the text message user template.
New feature Added option to remove agent privilege to update the department of a conversation.
Optimization Email piping emails are now correctly grouped by conversation by the email clients.
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