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WooCommerce Customers Manager


WCCM expands your WooCommerce installation allowing you to easily retrieve all customer stats, personal data, import, export, guest conversion, etc… and many more features! 

DOCUMENTATION

DETAILED CUSTOMER LIST (DOWNLOADABLE IN CSV FORMAT)

You can easily discover all personal data info like address, email, registration time, total amount spent, number of orders, etc for every customer registered in your store.

Every customer is fully editable. You can also delete or add new ones.

Easily discover customer last activity with “last order date” column.

The customer list is also filterable by time range and can also be exported in CSV format.

CUSTOMER DETAILS, ORDERS AND PRODUCTS STATS

In the Customer Detail Page, you can quickly retrieve customer personal data (like billing and shipping addresses, name, surname, phone…) and all orders (and associated products) made by users in a given time range.

In this view, you will find clean and nice visual charts that allow you easily find the most purchased product amounts spent per time range, and the amount spent per order for every single customer. The time range can be specified by the user.

WCCM moreover can help you to easily discover the most “worthy” customers of all time or for a given time range. WCCM can give you the right information to help you in tailoring special coupons for your customers.

NOTE: The maps controller present in the details page uses the free OpenQuest APIs, which means that it may not work after the exceed daily request quota.

GUEST CUSTOMERS AND CONVERSION TO REGISTERED

With the WCCM plugin is possible to list all guest customer data too. For every customer user, you can see personal data (is used data from his last order), detailed orders list, purchased items, and other stats! just like any other registered customer!

Shop admin can also convert a guest user to registered using the following methods:

  1. in the order page, using the conversion button added by the plugin.
  2. in the guest customers list page using the associated conversion buttons.
  3. Enabling the automatic conversion after the checkout process has been completed: the plugin will automatically convert a guest user to a registered user. In case the billing email used by the guest was already associated with a registered user, the guest orders will be assigned to that registered user.

Furthermore, all the orders associated by a guest user will be associated with the newly registered users.
Optionally, during the conversion can be sent a notification mail to the just created customer containing the login credentials.

With this new feature, the shop admin can also create a new user directly on the order page. All he has to do is add a new Order, fill in the customer info, save the order and then convert him to a registered one. The Order can then be completed for that new User without leaving the screen.

BLACKLIST CUSTOMERS

Do you wish to prevent a particular user to buy products from your store? You can! Just assign the special Blocked Customer user role added by the plugin to the user you wish to blacklist and they won’t be able to purchase any product from your store anymore!

To assign a user role you can just edit the customer profile or use the special role assigner tool on the customer list page!

ORDER ASSIGNER TOOL

Would you like to reassign orders? Now you can easily do that! While creating a new customer or via the customer details page, you can now select which orders have to be assigned to that customer! You can optionally choose to overwrite billing and shipping order data with the customer data (only default woocommerce billing and shipping data will be overwritten).

ADD, DELETE OR EDIT ANY CUSTOMER META!

View, edit or delete any customer meta data! to do that, just click on the View / Edit meta data button you will find in the customer details page.

NOTE: The plugin will not export user meta data.

CUSTOM NOTES, EMAILS AND BULK EMAILS!

For every customer, you can add custom notes or send emails directly from the Customer Details Page. Shop admin can also send bulk emails selecting customers from the customer list. The email editor has an inbuilt TinyMCE editor!

WHO BOUGHT AND CUSTOMER DETAILS FEATURES

For each product in the WooCommerce products list, you can easily discover how many and which registered and guest customers bought that item (to switch between registered and guests, use the menu tabs at the top of the page).

This feature also supports product variations. To discover who bought a specific product variation, go to the product edit page, then on the Variations tab click on the desired variation, and under the product options checkboxes (“Enable”, “Downloadable”, “Virtual”,...) you will find the who bought icon!

Furthermore, for each order on the orders list page, the plugin also adds a link to the customer details page!

DISCOVER REGISTERED CUSTOMERS BY ORDERS STATS

Using the new “Discover” feature, the shop admin now has a set of powerful filters by which he can discover registered and guest customers by order stats.
For example, the Shop admin can now discover which customers have bought a specific set of products, product variants, or all the products belonging to a category, or customers who have spent a min/max amount for total orders or for a single order… and much more options!


 

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