Whaticket | Multi-agent chatbot for WhatsApp and social media

Posted April 13Apr 13

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Whaticket | Multi-agent chatbot for WhatsApp and social media

Respond to customer messages via WhatsApp, Messenger, Instagram, and Web Chat from one place and improve your processes.

The Multi-Agent You Didn't Know You Needed

Transform your customer service and elevate your sales management by effectively connecting with your audience through WhatsApp Business. Make every interaction count!

CRM WhatsApp

Organize all your WhatsApp messages by centralizing your customer communications
in one place.

Facebook Messenger

Use our chatbot to answer your customers' most frequently asked questions on Facebook Messenger and avoid missing out on sales opportunities.

Instagram Direct

With the Multi-Agent Chat feature, your advisors will be on top of all your inquiries through your Instagram DM.

Web Chat

Integrate our chat platform into your website to make your customer service more immediate.

What is a multi-agent CRM for WhatsApp, Facebook, and Instagram?

A CRM for WhatsApp, Facebook, and Instagram is a tool that helps you optimize customer service for those who communicate with your business through instant messaging apps.

With this feature, you can consolidate all incoming messages into a centralized inbox and route them between different agents at your convenience. It also allows you to activate multiple devices with a single phone number and/or account, thereby reducing wait times and adding value to your customers' experience and achieving a higher conversion rate.

Our CRM with WhatsApp also offers other advantages such as a chatbot, features for sending mass messages, a monitoring system, and more.