About This File
Mobijet Admin is used to Manage & monitor Mobijet Agent, Clients & Customer Support Tickets. It has variety of useful monitoring features. It offers Admin, a set of tools for Monitoring agents, customer and their chats.
ADMIN APP FEATURES LIST
Secure Admin Login
Login from Admin
Email/Password Login for Admin
Set Security PIN
Multi-Device Login
Dashboard Stastics
Agents, Customers, Departments, Tickets, Groups, Agent Chats Count
View Current Second Admin
Statistics
View Agents & Customers who are online
Recent Support Tickets
Recent Agent’s Group Chat
Recent Individual Chat
View Reports/Complains by Users
Recently Joined Customers & Agents
Activity history & Alerts button
All Customers
View All Customers
Add Customers Manually (with Email/password OR Phone)
For manually added customers with Email Id. Ask them to use the FORGET PASSWAORD option at the Login Page
Search Customers by Name, User ID, Firebase UID, Phone, Email
Sort by Approved, Blocked, Pending, Online Customers
View Customer Profile
View Account Current Status
Approve / Block Customer (with message)
View Account alert message
View/Edit Customer’s Name, Phone, Email, Photo
Customer Ticket Counts
View Customer Ticket List
View Customer Device Information
View Lastseen, Joined on, Account created by, Firebase UID
View Current Login Status
View Notification Delivery Status
Force Logout (Customer Will be logout from thier device)
View Customer Notification
View Android, iOS visit counts
Call / Email Redirect Button