As businesses continue to utilize social media platforms to connect with their customers, chatbots have become a popular tool for engaging with them. However, the limitations of traditional chatbots in understanding and responding to customer inquiries have created a demand for more advanced natural language processing capabilities. This is where the AI Integration add-on for ChatPion comes in, developed using the API from Open AI GPT-3. With the AI Integration add-on, businesses using Facebook messenger and Instagram DM chatbots can take their customer service to the next level.
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