BeDesk is a self-hosted, feature packed customer support, ticketing, email management and helpdesk software that does not require any coding or server knowledge to setup.

Features

• Email With Superpowers – Use as email management software, keeping your existing email account and receiving all the functionality of BeDesk.
• Easy Installation – Install BeDesk easily with no coding or server knowledge in a few minutes with our easy to use installer and documentation.
• Optional Envato Module – Envato login, purchase code validation, earnings reports, automatic item importing and more.
• Appearance Editor – Change colors, images and text. Manage menus, SEO tags and more, all with a live preview using powerful appearance editor.
• Translation Ready – You can translate BeDrive easily from admin area without any need for 3rd party applications or configuration files.
• Responsive – BeDesk is fully responsive and will scale to the size of any device.
• Open Source – You will receive full non-encrypted and non-obfuscated source code, so you can modify it (or hire a freelancer to do it for you) in any way you want.
• Lifetime License – Pay once and receive a lifetime license. There are no recurring fees.
• Documentation – In depth offline documentation included. It Explains everything from installation to the many features.
• Social Login – Allow users to login with popular 3rd party sites (facebook, twitter, envato, google).
• Professional Design – Pixel-perfect design based on google’s material design guidelines.
• Search – Powerful search with multiple integrated providers, including elasticsearch, algolia, mysql and more.
• Rich Text Editor – Ticket body uses a rich text editor, that allows file uploads, code formatting, inline images, canned replies, links, undo/redo, drafts and more.
• Knowledgebase Management – Organize your knowledge base using categories and tags, create articles with a powerful html editor.
• User Settings – Let users change common settings like their timezone, language, country and more.
• Groups – Flexible groups system to assign users to or agents to teams, organizations, companies and more.
• Pages – Create custom pages (like terms of service or privacy policy) with html editor.
• Menus – Assign and remove links, pages and routes from various menus across the site with a simple menu manager without any coding knowledge.

Demo: https://codecanyon.net/item/bedesk-customer-support-software-helpdesk-ticketing-system/20484131

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