Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.
Features
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Ticketing System:
Experience seamless issue management with automated routing, collaborative tools, and performance analytics.
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Knowledge Base:
Unlock a wealth of information with structured resources, guides, and efficient search functionality.
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Agents and Departments:
Elevate collaboration and issue resolution with organized support teams and efficient routing.
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Email Notifications:
Stay informed with real-time updates on ticket status, agent responses, and resolutions.
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Account Notifications:
Receive important account updates and information to stay informed.
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OAuth Options (Facebook and Google):
Simplify login with OAuth options, providing a convenient and secure experience.
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Email Verification:
Enhance security by confirming account ownership through email verification.
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Two-Factor Authentication (2FA):
Add an extra layer of protection with two-factor authentication for secure logins.
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Translatable:
Translate any language website easily through the translation system available to you as an admin.
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RTL Supported:
Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.
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