HelpDesk Pro is the ultimate self-hosted customer support solution that combines the power of artificial intelligence with modern web technologies. Built on Laravel 12 and enhanced with OpenAI integration, it delivers intelligent automation, real-time analytics, and seamless multi-channel support.
Experience the future of customer support with AI-powered ticket classification, smart response suggestions, sentiment analysis, and predictive analytics. All while maintaining complete control with a one-time purchase and full source code access.
AI-Powered Features
What's New in Version 5.1.2
Released
v5.1.2 — January 19, 2026
- Custom CSS: Styles are now correctly saved to the file.
- Categories: Fixed validation and requirements for category and subcategory selection.
- Ticket Details Page: Resolved issues with displaying custom fields.
- Custom Ticket Fields: Updates made from the ticket details page now work as expected.-
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